Cue, from Sonate · For residence hall desks
At 2 a.m., the desk knows who is in the building.
Cue is front desk software for residence halls: no more guessing who belongs, who is visiting, or who is still inside.
Sam Sample, Room 412
One night at the desk · Sample
How Cue runs one night at the desk
A guest at the door.
A visitor, a host upstairs, and a desk worker on their third hour.
One check, one answer.
Go, with the name and the host on screen. No judgment call.
Hold, with its reason.
The limit is Housing’s rule, so the desk never has to argue it.
The record keeps itself.
Every answer is logged as it happens, not rebuilt the next morning.
Who is inside, on one screen.
The overnight guard knows the building before anyone asks.
Scan a pass
Ari Example, guest of Sam Sample
Room 412 · checked in 9:15 PM
Sam Sample is hosting 2 of 2 guests.
Guest limit set by Housing.
- 9:15 PM GoAri Example, guest of Room 412
- 10:05 PM HoldGuest limit, Room 412
- 10:48 PM StopOn the banned list, set by Housing
- 11:42 PM GoResident, Room 207
Who is inside · 2:00 AM
- Sam SampleRoom 4121 guest, Ari Example
- ResidentRoom 207No guests
- ResidentRoom 318No guests
What Cue is designed to change.
TodayA judgment call at the door.
With CueOne clear answer at every scan: Go, Hold, or Stop.
Today A judgment call at the door.
TodayGuest lists kept on paper or in memory.
With CueEvery guest signed in to a host, with limits that apply themselves.
Today Guest lists kept on paper or in memory.
TodayAt 2 a.m., “Who is in the building?”
With CueOne screen that says who is inside.
Today At 2 a.m., “Who is in the building?”
Why who is inside comes first
Visibility precedes alignment.
A desk cannot hold a policy steady until it can see who is in the building right now. Cue starts there, so the rules your staff agree on stand on a true picture.
How it works
Three steps across the threshold.
- 1
A name, a room, an ID, or a guest pass.
The desk types it, or scans the student ID with a scanner that types the number.
- 2
Cue checks the rules.
Housing’s guest limits and the banned list, applied the same way every time.
- 3
One answer, and the record.
Go, Hold, or Stop, with the reason, logged as it happens.
When the Wi‑Fi drops
Designed to keep the desk answering when the Wi‑Fi drops.
The desk keeps answering.
Go, Hold, and Stop are worked out on the device, from the roster, the guest limits, the banned list, and the passes it already holds. Even a reload opens.
Every change waits its turn.
Sign‑ins, lockouts, loaners, and passes save at the desk first, show as Pending, and send in order once the connection is back. Nothing counts twice.
Scanning keeps working.
A hardware scanner types into the box, and the camera reader is saved on the desk’s first visit.
One limit: a change made at another desk, or a new ban from Housing, arrives when the connection returns.
The desk never stops answering, and the record catches up on its own.
What you get
Everything the night shift needs, in one place.
Every night ends with the building known.
Bring your guest policy, and we will set Cue’s limits to it for a walkthrough.
Ask for a walkthroughOr open the sample desk now.
Every name in it is invented.
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